Get help with any Barricade Code product. Check the answers below first — if you're still stuck, email us and you'll hear back from the developers themselves, usually within 24 hours.
Folder quotas & disk usage control. Help with quota rules, alerts, the admin console, and license activation.
Password-gated file, folder, and application access. Help with protection rules, password prompts, and recovery.
Event log tamper detection and response. Help with alerts, the log vault, monitoring rules, and reports.
Group Policy editing for every Windows edition. Free forever — and yes, free users get support too.
Enter the license key from your purchase email on the product's license screen. Activation needs an internet connection the first time; day-to-day protection then runs locally.
Every paid product starts as a full-featured 7-day trial — no credit card, no signup. When the trial ends, protection pauses until you enter a license key. Your rules and settings are kept.
Yes. Email us with your license key and purchase email and we'll move the activation to your new machine — including when the old machine died without warning.
Windows 10 and Windows 11, 64-bit, kept current with Windows Update. Server editions: contact us about volume licensing and testing status for your environment.
Email us from the address you purchased with and we'll walk you through the verified recovery process. We deliberately can't bypass protection remotely — that's the point of the product — so recovery always involves proving it's your machine.
Use Windows Settings → Apps, or the uninstaller in the Start Menu folder. Our uninstallers remove the driver, service, and settings cleanly. Turn off protection first so the uninstaller isn't blocked by the product itself.
Only for license checks — a small heartbeat that carries no personal data and no file contents, ever. Everything your products protect stays on your machine.
Try the free 7-day trial first — it's the full product. If something doesn't work in your environment and we can't fix it, email us and we'll make it right.
A little detail up front usually means we can fix your issue in one reply.